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Top 10 Career Tips from
Jamie Dimon
By
Laura Lorber
Even future
Masters of the Universe need a hero.
Wall Street
pros in search of a role model may need to look no further
than
JPMorgan Chase chairman and CEO Jamie Dimon who has weathered
the financial crisis better than most other financial
titans.
"He's not where
he is because he's a maker of mistakes," says Duff McDonald,
author of a new biography, "Last Man Standing: The Ascent of
Jamie Dimon and JPMorgan Chase."
At 53, Dimon
has perhaps the best reputation on Wall Street, one that
extends even beyond the Street, and has earned the respect
of Warren Buffett, once his role model. Sure, he has
benefited from the mentorship of family friend and legendary
Wall Street dealmaker Sandy Weill and is known for brashness
that would short-circuit the careers of lesser talents. But
there's a lot to be learned from his career thus
far.FINS.com recently spoke with McDonald about the career
insights to be gleaned from Dimon's career. Here are the
takeaways:
1. Be a student
of history.
Dimon reads a lot of history, including financial histories.
Leading up to the bust, Dimon, unlike many peers, was
mindful that history has a way of repeating itself, and the
myth of "it's different this time" is seldom true.
2. Know your business.
Dimon is a hands-on manager and heavily involved
in what managers are doing three to four levels down. "Jamie
is immersed in detail," McDonald says.
3. Keep a to-do list and take it seriously.
In Dimon's pocket at all times is a two-column
list: "things I owe people and things that people owe me."
It's handwritten and updated throughout the day. If this
system doesn't work for you, find one that does.
4. Choose a great mentor -- and be one.
Sandy Weill and Dimon were one of the most famous
Wall Street mentor-protege pairs. OK, so Dimon was lucky
that Weill was a family friend. (Dimon's father and
grandfather were also mentors.) But he took a risk in
choosing to work with Weill over an offer from
Goldman after Harvard b-school. And Dimon has turned
around and mentored others, including Heidi Miller, Charlie
Scharf and Michael Cavanagh.
5. Value
loyalty.
Fear can
motivate people, but it isn't as effective as giving
employees a shared goal and the knowledge that they'll be
rewarded for their hard work. "It's difficult to think of a
senior executive working with Jamie who has left of their
own accord," McDonald says.
6. Act with integrity.
"This guy's proof that you can do well by doing
the right thing," McDonald says. While JPMorgan critics may
disagree, they don't know the man, he says. "There's no sort
of a moral gray area in Jamie Dimon's world."
7. Put in the hours.
If your aim is the corner office, be prepared to
work nights and weekends. "You don't get to the top of
JPMorgan by being a 9-to-5er," says McDonald.
8. Be consistent.
While Dimon is a tough boss, he is a predictable
one. If you do what you say you're going to do, you won't
get an irrational response. When presented with certain
disappointments he'll react the same way: Get frustrated and
blow up. "You know what you're going to get with this guy,"
McDonald says.
9. Don't leave people guessing.
Dimon is a clear communicator. He's a big admirer
of Ulysses S. Grant, the U.S. President
and Civil War general, particularly for the clarity of his
orders. "His troops understood quite crystal clear what the
objectives were," McDonald.
10. Keep your cool.
If there's one thing Dimon is criticized for,
it's his temper. Weill shielded him from fallout over
outbursts and tantrums for years. But the bonds broke when a
loud argument with rivals at a black-tie dinner led to his
firing from Citigroup, and a year of unemployment. People
say he's matured over the years. But back then, "he operated
in a way that was based on some assumption that 'They'll
never fire me,'" says McDonald.
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